Patient Bill of Rights

Your Rights as a patient of the Pregnancy Aid Centers, Inc.

• You have the right to receive care in a safe environment free from all forms of abuse, neglect, and/or harassment.

• You have the right to be treated with dignity, respecting your age, race, national origin, religion, sexual orientation, and/or disabilities.

• You have the right to be called by your proper name and to be told the names of the providers who are involved in your care.
• You have the right to give written, informed consent before any service and to ask any questions prior to the service.
• You have the right to ask for a chaperone during any type of examination.
• You have the right to be told by your provider about your diagnosis and possible prognosis, the benefits and risks of treatment, and the expected outcome of the treatment, including unanticipated outcomes.
• You, and family members or friends with your permission, have the right to participate in decisions about your care, treatment, and services provided, including the right to refuse treatment to the extent permitted by law.
• You have the right to receive detailed information about your medical charges.
• You have the right to see or receive a copy of your medical records and have the information explained, if needed.
• You have the right to be informed of available facilities or programs to which you may be transferred/ enrolled in with your consent.
• You have the right to a copy of the Pregnancy Aid Center Inc. privacy practices.
• You have the right to voice your concerns about the care you receive or a violation of your patient rights. You may reach out to any of our staff, including the Executive Director, Mary Jelacic (301-345-9325).

Your Responsibilities

• You are expected to provide complete, current, and accurate information, including your full name, address, telephone number where you can be reached, date of birth, Social Security number, insurance information, income, and employment information when it is required.
• You are expected to provide complete and accurate information about your health insurance coverage and to meet your financial commitments agreed upon with the Pregnancy Aid Center Inc.
• You are expected to provide complete and accurate information about your health and medical history, including present conditions, past illnesses, hospital stays, medicines, vitamins, herbal products, and any other matters that pertain to your health.
• You are expected to ask questions when you do not understand information or instructions. If you believe you cannot follow through with your treatment plan, you are responsible for telling your provider. You are responsible for outcomes if you do not follow the recommended care, treatment, and services plan.
• You are expected to treat all staff, volunteers, other patients, and visitors with courtesy and respect. Please be mindful of noise levels and other’s rights to privacy.
• You are expected to abide by all rules and safety regulations.
• You are expected to supervise accompanying children throughout your entire visit.
• You are expected to be respectful of facility’s cleanliness and to secure your valuables and personal items.
• You are expected to keep appointments, be on time for appointments, or to call if you are running late or cannot keep your appointment.